Fraud impersonating Easycash is currently rampant. Scammers might directly contact you and claim they are Easycash. They may use the following methods:
1. Double Disbursement Scam
Scammers contact users and falsely claim that Easycash has disbursed funds twice, requesting users to return the transferred amount to avoid double billing.
Beware! Easycash never asks you to return money before the due date. Double disbursement and billing are deceitful tactics used by scammers.
2. Using Easycash for prize redemption from other platforms
Scammers suggest that you download the Easycash app to claim prizes, and then they ask you to transfer loan funds from Easycash.
Be cautious! Make sure you only borrow money at your discretion, not pressured or persuaded by strangers. Easycash never cooperates with any media platform to provide rewards!
3. Requesting OTP code
Scammers use various excuses to obtain OTP codes from users.
Beware! Easycash never asks customers for OTP codes in any way. The OTP code is CONFIDENTIAL. Never share it with anyone!
4. Requesting transfers to accounts other than virtual account numbers in the Easycash App
Scammers ask users to transfer money to another account instead of the virtual account in the Easycash app. Please check regularly the Virtual Account number on the app. If you have any problem, please contact Official Easycash Customer Service immediately by email (), live chat on the app, or phone (1500866).
5. Calls from suspicious numbers
Scammers use unknown WhatsApp numbers to impersonate Easycash Customer Service.
Watch out! The number of Official Easycash Customer Service is 1500866.
6. Emails from addresses other than and cs.lender@easycash.id
Beware of fake emails claiming to be from Easycash Customer Service.
Beware! Please pay attention to the email senders; please do not be misled only by the first name. Our official email only cs.pinjaman@easycash.id and cs.lender@easycash.id!
Many scammers made fake accounts in the name of Easycash on social media. Check the official Easycash Instagram or Facebook account that has been verified.
If you encounter suspicious activities as described above, please immediately contact the official Easycash services below:
Email: undefined dan cs.lender@easycash.id
Telephone: 1500866
PROTECT YOUR ACCOUNT SECURITY BY:
- Not sharing your OTP code or Easycash password with anyone else.
- Not opening suspicious links or URLs sent by parties other than Easycash official emails or number.
- Avoid making payments to virtual account numbers other than those listed in your Easycash account.
- Ensure the validity of information that you get by confirming through , cs.lender@easycash.id, live chat on the app, or call 1500866 to avoid scams.
ATTENTION
PT Indonesia Fintopia Technology provides peer-to-peer (P2P) lending platform service under the name “Easycash”. Easycash is licensed and supervised by The Financial Services Authority as an Information Technology-Based Co-Funding Service in accordance with the provisions in The Financial Services Authority Regulation No. 10/POJK.05/2022.
Easycash’s Information Technology-Based Co-Funding Service (“Easycash Service”) is a civil agreement between the Lender and the Borrower, so that all forms of risk and legal consequences arising from it are fully borne by each party. Please ensure you understand the risks associated before you use Easycash Service.
The Lender is fully responsible for all funding risks of late or default payments arising out of the use of Easycash Service. No national entity or authority is responsible for any such risks or provides compensation for the losses or other consequences arising in connection with this matter in any form.
Easycash, with the approval of the respective Users (both Lender and Borrower), may access, acquire, store, administer and/or use the Users' personal data and information ("Data Utilization") on the Users' electronic devices (including smartphones or cellular phones), hardware, software, electronic documents, applications or electronic systems owned by the Users or controlled by the Users, by notifying the purpose, limitations and mechanisms of the data utilization to the Users concerned before obtaining such approval.
- Lenders who do not have sufficient knowledge and experience in the Information Technology-Based Co-Funding Service are not advised to use this Easycash Service.
- Borrowers should carefully consider the loan interest rate along with other costs in accordance with the ability to pay off the loan prior to using Easycash.
- All fraudulent activities will be recorded digitally in cyberspace and may potentially be informed to the public through social media and can be used as legal evidence according to the prevailing laws on electronic information and transactions in the event of dispute resolution and law enforcement.
- Users should read and understand this information before becoming a Lender or a Borrower on Easycash. The Users' decision to use Easycash Services proves that the Users fully understand this information.
- The Financial Services Authority is not responsible for any violation or non-compliance by the User (either the Lender or the Borrower), whether due to the User's faults or negligence of the laws and regulations or agreements between Easycash and the Lender and/or the Borrower.
Copyright © 2023 PT Indonesia Fintopia Technology. All rights reserved.
